Reflections accepts most types of health insurance plans, HMOs, managed care plans, and EAP’s. Before your first appointment, call the number on the back of your insurance card and verify mental/behavioral health benefits and coverage, including whether your services will require pre-authorization and if your clinician is in-network.
You are expected to have both your insurance card and driver's license present at your first appointment. If you do not bring these two items to your first appointment, please be mindful that you will be expected to pay for your appointment up front or your appointment can be canceled and rescheduled. If you keep the appointment and choose to pay up front, there is potential for reimbursement of this appointment after the insurance card is presented and your insurance provider covers the date of service.
Reflections Counseling accepts cash, checks, and all major credit cards.
If you would like to mail in your cash or check payment, please send it to the Reflections Counseling office at 3200 E. Jefferson BLVD South Bend, IN 46615.
Credit card, cash, and check payments are accepted in person as well.
We have recently changed our online payment option. We will now be accepting payments online through our Patient Portal.
If you DO NOT have a Patient Portal account, please ask your clinician to invite you to create one. Once you have created an account, you will be able to make payments online through that portal.
If you DO have a Patient Portal account, please visit the following website to login:
https://www.therapyportal.com/p/kimberly46544/
Under "Needs Your Attention", click "Make a Payment" and follow the prompts to make an online payment.